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Native news

Why customers actually follow local businesses

Hint: it's not about going viral. It's about being remembered when they need you.

Benjamin Bekken

Jan 13, 2026

There's a common misconception floating around

That social media only matters if you're a big brand or an influencer. But talk to any local business owner who posts consistently, and you'll hear the same thing: customers mention it. They say "I saw you on Instagram" or "I've been following you for a while." People don't just scroll past. They remember.

Here's why showing up matters more than you think.

1. Visibility builds trust

When someone finds your business and checks your Instagram, they're looking for proof that you're real. An active feed says "we're open, we're busy, we're legit." A dead feed from 2022 says the opposite. You don't need perfect content. You just need to be there.

2. Familiarity wins over strangers

When someone needs a haircut or a mechanic, they don't always Google it. They think of whoever comes to mind first. If they've seen your posts a few times this month, that's you. Consistency beats cleverness every time.

3. Social proof does the selling for you

A feed full of happy customers, finished projects, or behind-the-scenes moments tells a story. It shows people what they're getting before they walk through the door. That's worth more than any ad.

4. Word of mouth now happens online

When someone tags your business or shares your post, their friends see it. That's the modern version of "my neighbor recommended this place." And it costs you nothing except showing up.

The takeaway: Your customers aren't expecting you to be an influencer. They just want to see that you're active, real, and worth their time. Show up consistently, and you'll be the one they think of first.

Your social media on autopilot.

Møllergata 6, 0179 Oslo. Norway. Native © 2026.

Your social media on autopilot.

Møllergata 6, 0179 Oslo. Norway. Native © 2026.

Your social media on autopilot.

Møllergata 6, 0179 Oslo. Norway. Native © 2026.