Replies in your voice
Native drafts the answer in your voice, and you approve it, change it or write your own.
Messaging and communities
WhatsApp, the app they never close.
Your customers' WhatsApp messages land in your Native inbox, and you answer them there, in your voice. Channel updates and Status posts are next.
- Live in the inbox
What Native makes for WhatsApp
One inbox for every conversation
WhatsApp sits next to the messages, comments and reviews from your other channels, with a filter of its own.
Next: Channel updates and Status
Posts for the people who follow you are the next step, written and designed for a screen they check all day.
The WhatsApp launch
Getting it right on WhatsApp
Let the customer write first
On WhatsApp a business answers the people who message it, so Native never starts a conversation or adds anyone to a list.
Answer within 24 hours
WhatsApp lets you reply for 24 hours after a customer's last message, and Native shows how much time is left on every conversation.
Keep the story in one thread
When a customer writes again, the new message lands under the old ones, so you answer with everything in front of you.
Questions about WhatsApp
Yes, for conversations. Connect your WhatsApp Business number in Native and every message your customers send lands in your inbox, where you reply yourself or let Native draft the answer in your voice. Channel updates and Status posts are next.
How it works
01
Connect the account
Connect the business account your customers already write to.
02
Messages land in your inbox
Every message arrives in your Native inbox, next to the comments and reviews from your other channels.
03
Answer in your voice
Reply yourself, or let Native draft the answer in your voice for you to approve.
Every other channel
Native runs them all from one place.
Ready to show up on WhatsApp?
Drop in your website and see real posts for your own brand, before your coffee gets cold.
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