Native Inbox is live.

From the very beginning, Native has handled the hard part of social media for you: coming up with the ideas, designing the posts, and publishing them while you get on with running your business.

But publishing was only ever half the job. The second something goes out, the replies start coming back. A DM from someone ready to book. A question under your latest post. A five-star review that deserves a reply. And catching all of it used to mean hopping between Instagram, Facebook, and every other app, several times a day.

So we built the other half. Meet Native Inbox.

Every conversation, one place

Native Inbox gathers everything people send you into a single view, right inside Native:

  • Messages — the direct messages from your connected channels, together in one thread list.

  • Comments — every comment on the posts Native publishes for you, ready to read and answer.

  • Reviews — the reviews your customers leave, collected somewhere you'll actually see them.

No more five open tabs. No more wondering whether someone slipped through. One inbox, everything in it.

Reply without leaving Native

Read a message, write back, done — all from the same place you plan and publish your content. Answer a customer's question, thank someone for a kind comment, or reply to a review in seconds, without logging into five different apps to do it.

Filter by channel

Only want to deal with one platform right now? Filter your inbox by channel and everything else steps aside. Clear out Instagram over morning coffee and come back to the rest later. It's your inbox, on your terms.

Never miss a customer again

For a local business, the gap between a booking and a missed one is often a reply that landed a few hours too late. When every message, comment, and review sits in one place, nothing gets buried — and the people reaching out to you actually hear back.

How to get started

Native Inbox goes live Monday, July 13. Log in, make sure your channels are connected, and open Inbox from the menu. Your messages, comments, and reviews will be waiting — all in one place.

You didn't start your business to live in your notifications. Let Native handle them.