Tell Native what to post about

Step by step

1. 1

   Step 1: Open Topics

   Watch from 0:00

   Open Memory from the menu and press Memory. Then open Content, and press Topics. The page is called What to post about, with two columns: Post about, and Stay away from.

   

2. 2

   Step 2: Post about

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   Under Post about, press Add rule. Write a subject Native should come back to, like a question your customers often ask, and press Save rule. The rule shows at the top of its column.

   

   Tip: Leave Strict enforcement off for subjects you want now and then. Turned on, every new post is steered to that subject.

3. 3

   Step 3: Stay away from

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   Under Stay away from, press Add rule and write what Native should leave alone, like prices or politics. While a column is empty, its examples open the dialog with the rule written. Turn on Strict enforcement when it's a must, not a preference, then press Save rule.

   

4. 4

   Step 4: Pause, edit or delete

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   Point at a rule to see Pause rule, Edit rule and Delete rule. A paused rule stays in the list, marked Paused, and Native leaves it out until you press Resume rule. Delete asks you first.

   

   Tip: On a phone or a small screen, these buttons are always there.

5. 5

   Step 5: Topics or Writing

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   Topics are about subjects: what a post is about. How your posts are worded, and the words to use or avoid, go in Writing, under Voice & language.